Contact Us

If you have any inquiries regarding product consultation, order status, cold chain delivery, after-sales support and business cooperation, please feel free to contact us. We will respond to your questions and solve your problems in a timely manner, committed to providing high-quality service for every customer.
Trade name: ROBERT WETHERELL
Phone number: +64 21 608 3571
Email: info@robweth.shop
Physical address: 32 Rata Street, Riccarton, Christchurch 8041, New Zealand

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.